Privacy Policy
Effective Date: 2025 October 10
Company: Sterling Stitch Limited
Sterling Stitch Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sterlingstitch.co.uk (the “Website”) or engage with our products and services.
Please read this policy carefully. By using our website or services, you agree to the terms of this Privacy Policy.
Who We Are
Sterling Stitch Limited is a UK-registered apparel and lifestyle company engaged in manufacturing, trading, retail, and wholesale distribution of garments and related products.
We collaborate with a network of global manufacturing partners and apparel brands, acting as both a sourcing office and brand partner to deliver premium, ethically produced garments for UK and international markets.
Our business operations include:
Apparel design, production, and quality management
Retail and wholesale trading across the UK and overseas
Brand partnerships and private-label manufacturing for global clients
Registered Office: [Insert full UK company address]
Email: info@sterlingstitch.co.uk
Company Number: [Insert Companies House registration number]
What Data We Collect
We may collect and process the following categories of personal data:
a. Information You Provide
Name, company name, and contact details (email, phone number, address)
Order details, billing, and delivery information
Messages or inquiries sent through our website or social media
b. Automatically Collected Information
IP address, browser type, operating system
Pages viewed, session duration, referring website
Cookie identifiers and analytics data
c. From Third Parties
We may receive information from advertising platforms (e.g., Meta, Google) or business partners.
How We Use Your Information
We use your data to:
Respond to inquiries and provide customer support
Process orders, payments, and deliveries
Improve our website, services, and marketing efforts
Comply with legal obligations and prevent fraud
Send updates or promotional information (only with your consent)
Legal Basis for Processing (UK GDPR)
We process your data under the following legal bases:
Contractual necessity – to fulfil an order or inquiry.
Consent – when you agree to receive marketing communications.
Legitimate interest – to improve user experience and service delivery.
Legal obligation – to comply with tax, accounting, or regulatory duties.
Sharing Your Data
We only share your information when necessary, with:
Service providers (e.g., logistics, payment processors, IT support)
Professional advisers (e.g., accountants, auditors, legal consultants)
Law enforcement or government agencies, if legally required
We never sell your data.
International Transfer
If we transfer your personal data outside the UK (for example, to Sri Lanka for production coordination), we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent measures approved by UK law.
Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy — typically up to 6 years for business and legal recordkeeping.
Your Rights (Under UK GDPR)
You have the right to:
Access, correct, or delete your personal data
Withdraw consent at any time (for marketing communications)
Object to or restrict processing
Request data portability
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, email us at info@sterlingstitch.co.uk
Cookies
We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content.
You can manage your cookie preferences through your browser settings.
Security
We use appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with an updated “Effective Date.”
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Sterling Stitch Limited
Email: [Insert contact email]
Address: [Insert company address]
ICO Registration Number: [Insert once registered]